Canonical lives and dies by the BDFL model. It allowed them to do some great work early on in popularizing Linux with lots of polish. Canonical still does good work when forced to externally, like contributing upstream. The model falters when they have their own sandbox to play in, because the BDFL model means that any internal feedback like “actually this kind of sucks” just gets brushed aside. It doesn’t help that the BDFL in this case is the CEO, founder, and funder of the company and paying everyone working there. People generally don’t like to risk their job to say the emperor has no clothes and all that, it’s easier to just shrug your shoulders and let the internet do that for you.
Here are good examples of when the internal feedback failed and the whole internet had to chime in and say that the hiring process did indeed suck:
https://news.ycombinator.com/item?id=31426558
https://news.ycombinator.com/item?id=37059857
“markshuttle” in those threads is the owner/founder/CEO.
Not sure how ollama integration works in general, but these are two good libraries for RAG:
https://github.com/facebookresearch/faiss
https://pypi.org/project/chromadb/