Your assumptions are too honest. Try “non-apology” and see if it is closer.

edit: I took the above prompt but added “do not admit to any wrongdoing”, and got a more believable letter

Subject: A Message to Our Gaming Community

Dear Gamers,

We wanted to take a moment to address recent events and share our heartfelt thoughts with you. We understand that some of our actions may have had an impact on platforms you value deeply, and we recognize the passion and creativity that make this community so extraordinary.

While it’s not our place to dive into specifics, we want to assure you that your voices matter to us. As a company, we’re constantly learning and striving to support the vibrant ecosystems that make gaming so special.

To those who may feel disappointed or frustrated, we hear you. Your passion is why we do what we do, and we remain committed to delivering the experiences you love.

Thank you for sticking with us and for continuing to be part of this journey. We appreciate your feedback, your creativity, and your unwavering support as we work to do better.

Sincerely,
[Your Company]
An Intern in HR Who Definitely Wrote This Alone